Frequently Asked Questions
Your guide to shopping with Smiloriaz
How do I determine the right size for me?
We provide a detailed size guide on every product page to help you find your perfect fit. Since Smiloriaz offers various contemporary cuts, we recommend measuring a similar item you own and comparing it to our chart.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Simply visit our returns portal to initiate the process and receive a prepaid shipping label.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Do you ship internationally?
Yes, Smiloriaz ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Smiloriaz garments?
To ensure the longevity of your fashion pieces, we recommend following the specific care instructions on the internal garment tag. Generally, washing in cold water and air drying is best for preserving fabric quality.